A car is the most desirable and expensive purchase a person makes and the services offered to the customer, plays a vital role in helping to make that decision. In the autooutlet world, these dealers and the outlets need to cater for the various range of clients and their needs. In today's brand driven society the parameters of sales, marketing and above all service should reflect the customer's preferences. High performance in the services rendered to a client means, the auto industry is able to innovate in both design and business processes.

Services provided by the car dealer's or by the showrooms are :

• Sales, after-sales service , service reception and workshop facility are the major elements.
• At some prestigious outlet's, customers have access to refreshments, wireless or internet connections and coffee bars or lounges, with comfort cooling in customer areas.
• Car showroom's are located at a reachable distance with an eye-catching front main façade.
• Showroom lighting – plays a vital role as this provides brand identity. Display of cars in the best light is very convenient for customers and creates the right mood.
• “Corporate identity standards” are now a day's adapted, for corporate clients.
• Showrooms have comprehensive access control, alarms and sophisticated CCTV. CCTV that are located internally and externally and uses infra-red for night-time vision.
• “Multi-franchising” in a single dealership, these arrangements helps the client to view all major automotive brands in a single site.
• “Experiential retailing”, with this concept customer can purchase customers can purchase branded clothing, off-road adventure holidays and “off-road experiences.
• “Traffic movement”, this system ensures in prompt delivering of the vehicle, be it a new purchase or under repairs or brought for servicing.